What if I can’t make my reservation?

Crosswhite Athletic Club does not offer refunds in the event of cancellation of services, bookings, events, or club registrations. We are happy to reschedule or provide you with a club credit. 

Cancellation fees may apply to certain bookings: Members must cancel bookings 24 hours prior to the respective booking. Failure to give proper notice or show up to a reservation will result in a $20 tennis fee or $15 pickleball fee charged to the members account.

How much time do pool parties get?

Our two-hour package includes 1 hour and 15 minutes of pool time, with the final 45 minutes set aside for "dry time" (this helps protect your family and friends from party fouls that happen when kids go swimming after eating). This is our most booked option for kids under 10!

All parties have an hour of set-up time prior to the party starting, and 20 minutes of "kid load up" after the party ends. If your family chooses a 12pm party, this looks like your decorating time starting at 11am, party at 12, kids out of the water at 1:15, and everybody out of the party room by 2:20pm!

What is your smallest party package?

If you're looking for a more economical rate, in Lynchburg our Simple Celebration package for $200 provides a lifeguard for up to 15 swimmers for 2 hours with your guests during our business hours. This is most similar to purchasing guest wristbands to our pool, but with the added safety a lifeguard provides, and the comfort of our party room. This doesn't include a set-up time, but we do still offer the 20-minute load up. Unlike our other party packages, we do not close off our pool to members or swim lessons for the duration of your party, so your guests may make friends in the pool or in the lobby!

What are the club hours?

Our hours remain the same across all of our locations- we are open Monday-Friday 6am-8pm, Saturday 8am-4pm, and Sunday 12pm-4pm.

What holidays does Crosswhite Athletic Club close for?

In 2024, Crosswhite Athletic Club closed for New Year’s Day, Easter Day, Memorial Day, Thanksgiving Day, Black Friday, Christmas Eve & Christmas Day. We had limited hours on Independence Day and New Year’s Eve.

Do I need a membership?

In short- no! Our members have great amenities offered to them for free or significantly discounted. But you don’t need to be a member to book a court, plan a party, or schedule a massage!